Privacy Policy

1. Information We Collect

We may collect your name, phone number, pickup/drop location, payment preference, and booking details to provide ambulance and related support services.

2. How We Use Information

We use your data to process bookings, coordinate dispatch, provide customer support, communicate updates, improve service quality, and comply with legal obligations.

3. Data Sharing

We may share necessary booking details with ambulance partners, medical service providers, and payment partners solely for service delivery and related operations.

We do not sell your personal data to third parties.

4. Data Security

We apply reasonable technical and organizational safeguards to protect your information. However, no method of storage or transmission is completely secure.

5. Data Retention

We retain personal data only for as long as required for operational, legal, accounting, and compliance purposes.

6. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us.

7. Cookies and Analytics

We may use cookies and analytics tools to understand usage, enhance performance, and improve user experience. You can manage browser cookie settings at any time.

8. Contact Us

For privacy-related questions or requests, contact admin@aivahealthcaresolutions.com.