AIVA
AIVA

Railway Station Ambulance
Pickup & Drop Service

Ambulance pickup and drop at 15 railway stations across Mumbai, Pune, Pimpri-Chinchwad and Nashik. We take the patient from the platform to a hospital or straight home — and bring them from home or the hospital ward back to the station when it is time to travel. Stretcher, wheelchair and oxygen support throughout.

AIVA ambulance waiting to receive a patient arriving at a railway station
Quick Support

15 Stations

Across Mumbai, Pune & Nashik

Both Directions

Station to hospital or home, Hospital or home to station

Stretcher & Wheelchair

Crew meets the patient

24/7 Dispatch

Pre-booked or same day

Coach to Hospital Door

Ambulance Cover for Patients Arriving by Train

A planned handover from the coach to the ambulance, and the same four steps in reverse when the patient is travelling out.

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Step 1 — the patient's relative calls AIVA from the moving train
CoordinationStage 01

Call from the train

The patient's relative calls AIVA while the train is still on its way, with the station, the coach number and where the patient is going.

PlatformStage 02

Ready on the platform

The crew waits at the coach position, suitably equipped, ten minutes before the train arrives — with a stretcher or wheelchair and oxygen if it is needed.

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Step 2 — AIVA's crew waits at the coach position on the platform with a stretcher and oxygen
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Step 3 — the patient is helped off the train onto a wheelchair or stretcher
HandoverStage 03

Pick-up from the train

The patient is helped off the train and onto the wheelchair or stretcher, and moved along the platform without the family lifting or carrying anyone.

OnwardStage 04

Onward by ambulance

The patient is brought out, settled in, and driven to the hospital or home, with one attendant alongside for the journey.

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Step 4 — the patient is brought out to the AIVA ambulance for the onward journey

AIVA's railway station ambulance service picks patients up at the station and takes them wherever they need to go — to a hospital, or straight home. The service also runs the other way: we collect the patient from a hospital ward or from their house and bring them to the station in good time for their train.

A trained paramedic meets the patient at the station with a wheelchair or a stretcher and manages the move to the ambulance, so the family does not have to lift or carry anyone. Oxygen runs the whole way when it is prescribed, and one attendant travels with the patient.

We cover the main railway stations in Mumbai, Pune, Pimpri-Chinchwad and Nashik. Make one call with the station name, the patient's condition and the destination address. We confirm the right ambulance — patient transport, oxygen, or ICU — and the full cost on that same call, before the vehicle is sent. Nothing is added to the bill afterwards. AIVA is a private ambulance provider and is not affiliated with Indian Railways; we work at these stations as a pickup and drop service for our own patients.

How a Station Transfer Works

From the Train to the Hospital or Your Home, In Four Steps

A station transfer is a planned handover, not a scramble. We run it in both directions — station to hospital or home on arrival, and hospital or home back to the station when it is time to travel.

  1. Call us with the station and the destination

    Tell us which station the patient is arriving at or departing from, where they are going — a hospital or their home address — and the patient's condition. One call is enough; there is no form to fill.

  2. We confirm the ambulance type and the cost

    On the same call we recommend the right vehicle for the patient and confirm one all-inclusive figure before the ambulance is dispatched.

  3. Our crew meets you at the station

    The ambulance is positioned at the station with a stretcher or wheelchair ready. The crew helps move the patient from the train side to the vehicle without rushing them.

  4. Direct transfer to the hospital or home

    The patient travels straight to the hospital — or straight home, if that is where they are headed — with a trained attendant alongside. The same arrangement runs in reverse for drops: we collect from the hospital or from home and bring the patient to the station in time for the train.

Cities We Cover

Station Ambulance Cover by City

15 railway stations covered across 3 cities, with transfers running both ways between the station and a hospital or the patient's home. Each city page lists every station we serve, the hospitals we commonly transfer to, and how a transfer is arranged.

What We Provide

Everything the Patient Needs at the Station

Tell us the patient's condition when you call and we will bring the right equipment and the right crew for the handover.

Stretcher transfer at the station

Our crew brings a stretcher to the station and moves the patient to the ambulance carefully, without hurrying them through the crowd.

Wheelchair-assisted transfer

For patients who can sit but cannot walk far, we arrange a wheelchair transfer between the train side and the vehicle.

Oxygen support en route

Oxygen-equipped ambulances for patients who need continuous support between the station and the hospital or home, with the flow managed by a trained attendant.

Attendant and luggage assistance

A family member travels with the patient, and the crew helps with the luggage — one less thing to manage on arrival.

ICU and ventilator ambulance where needed

For critical patients arriving by train, we position an ICU or ventilator ambulance so advanced care continues from the moment of handover.

Available round the clock

Trains arrive at every hour, so we work at every hour. Late-night and early-morning transfers are arranged exactly the same way.

Booking a Station Transfer

Tell us the station, the patient's condition, and where they are going — a hospital or a home address. We confirm the ambulance type and the full cost on the same call, then plan the crew, the equipment and the timing around that specific transfer before the vehicle leaves.

Share Your Location

Enter the pickup location and basic details so we can find the nearest available ambulance quickly.

Choose Ambulance Type

Select ICU, ALS, or BLS ambulances based on the medical need to ensure proper care every time fast.

Get Help Fast

We dispatch the nearest ambulance instantly with real time coordination until medical help arrives.

FAQ with AIVA

Frequently Asked Questions — Railway Station Ambulance

It is an ambulance service built around a train journey. On arrival, AIVA's paramedic meets the patient at the coach with a wheelchair or stretcher, manages the move along the platform, and the ambulance completes the transfer — either to a hospital, or straight to the patient's home. On departure, the same service runs in reverse: we collect the patient from a hospital ward or from their home, and settle them into their coach before the crew leaves.
Either. A great many of our station pickups are not hospital admissions at all — they are people coming home after treatment in another city who simply cannot manage the platform, the stairs and a taxi on their own. We take them from the coach door to their own front door, and help them inside. The reverse works the same way: we collect from home, or from a hospital ward, and bring the patient to the station for the train.
Call 74001 94039 with the station, the travel date, the coach number if you have it, and the address at the other end of the transfer — a hospital name or a home address, whichever applies. We confirm the booking on the same call and connect the crew with the family so both sides coordinate directly. A day or two of notice is ideal; same-day requests are taken whenever a vehicle is available.
The major outstation stations in three regions — Mumbai and the MMR from CSMT and Dadar out to Thane, Panvel and Vasai Road; Pune and Pimpri-Chinchwad from Pune Junction through Shivajinagar to Pimpri and Chinchwad; and Nashik Road in the Nashik district. If your station is not listed, ask on the call — we cover more than we list.
No. AIVA is a private ambulance provider, and this is our own pickup and drop service for patients travelling by train. We operate at stations the way we operate at airports and hospitals — as the family's ambulance, arranged and paid for by the family, independent of the railway.
A wheelchair or stretcher as the patient's condition requires, portable oxygen where it is prescribed, and the monitoring equipment appropriate to the booking. For critical patients the ambulance itself is ICU-equipped — ventilator, multi-para monitor, infusion pumps — with a critical-care paramedic and, where warranted, a doctor on board.
It depends on the station, the distance to the hospital or home address, and the level of support the patient needs — a wheelchair-assisted transfer, a stretcher patient on oxygen and an ICU-level move are each priced differently. The complete figure is confirmed on the call before you book, and nothing is added to it afterwards.
Nothing that affects the booking. The family on the train and the crew exchange numbers when the booking is confirmed, so the ambulance's timing follows the patient's actual arrival rather than a fixed slot. Keep us posted by phone and the crew adjusts; typically the ambulance is positioned shortly before the train comes in.
Yes. Bed-bound patients are moved on our stretcher by the crew, from the coach berth along the platform to the ambulance, and again from the ambulance to the bed at the other end — whether that is a hospital bed or their own bed at home. For the reverse journey the crew boards the patient onto the train the same way. Tell us the patient's condition on the call so the right team and equipment are sent.

Mumbai's Most Trusted Ambulance Service

Book Ambulance Service

For immediate ambulance assistance in Mumbai, get in touch with AIVA Ambulance Services without delay.